How can we help you?
Check out some of our frequently asked questions regarding our programs. For any other questions and concerns, check out our get in touch section to ask us personally!
Q: "How does payment work? Weekly? Upfront?"
A: A $20 deposit is required 24 hours after registration. The remaining fee is due by cash or e-transfer by the first class.
Q: "Is my dog too old/young to register?"
A: There are no age restrictions, however puppies and elderly dogs will have jump heights dropped in order to ensure safety. Agility level 1 class requires a prerequisite of agility foundations class.
Q: "My dog has problems with anxiety/reactivity/socialization, can they still participate?"
A: Training programs are excellent for helping your dog with these issues! We work with each dog and handler team to help them learn how to help their dog get over their fears and problems as we go. Anxiety, fear, reactivity etc. begins to-completely fade(s) at the end of each program!
Q: " Are kids/young handlers allowed to participate?"
A: Junior handlers are always welcome and excel in our programs! All handlers are welcome, no matter what age!
Q: " My dog doesn't have any training experience, can they still participate?"
A: The only program requiring a prerequisite of any kind is the agility level 1 class!
Q: "How many dogs are permitted per class? Will we get one on one time with the trainer?"
A: Depending on class type, we only allow 5-7 dogs per class to ensure quality training time and plenty of one on one time with the trainer!
Q: "How often are classes? Length of classes?"
A: Classes are generally 6 weeks long, once a week for an hour each.
Q: "Why is level 1 agility more expensive than agility foundations?"
A: Higher level of agility training = more equipment = higher prices. Along with more tunnels, jumps and tire jumps, the dog walk and table are used in the agility level 1 program whereas simply the tire, standard jumps and tunnels are used in agility foundations.
Q: "What size/breed dogs are welcome to participate?"
A: All dogs, no matter the size or breed are welcome to participate!
Q: "What shots and vaccinations are required?"
A: All dogs enrolling must be current on distemper, rabies and bordetella (kennel cough) vaccinations and on a parasite preventative program. This is proven in the waiver signed before participation.
Q: "What happens if I have to miss a class?"
A: If you cannot make it to class then please notify us VIA phone or email. You can always read through that weeks section in your workbook and work at home!
Q: "What sort of training methods do you use?"
A: Here at Universal Canine, we strictly use positive reinforcement methods. Using positive reinforcement to train your dog means you reward the behaviors you like and ignore the behaviors you do not like. You can use treats, praise, toys etc. to reward your dog's behaviour. We strongly discourage and refrain from any sort of negative reinforcement such as scolding, yelling, hitting, kicking etc.